During this time, we apologize for any inconvenience and will try to maintain the customer support for all military and civilian patrons. Please understand that we will have adhesive smells from the carpet installation, furniture being moved, old carpet being removed and new carpet installed. There will be quite a bit of foot traffic. Timeframe for new carpet install is 1 April – 5 May 2026.
Offices Remaining Open:
- Customer Support (ID cards, DEERS)
- Executive Support Staff
- Education & Training
- Services Store
- Finance
- Walk-in hours: M-F, 0830-1130, service limited (1 person available on site, remainder of team working at JBAB)
- Contact: 202-284-3328
Offices with Service Disruptions:
- MPF:
- Force Management
- Temporary Location: Education Office, Room 1A934
- Email: 811.FSS.FSS.Force.Management@us.af.mil
- Career Development
- Temporary Location: Executive Support Staff, Room 5C1050
- Emails:
- Outbound PCS Assignments / Personal Reliability and Assurance Program: 811.FSS.Outbound.Assignments@us.af.mil
- Re-enlistments / Extensions: 811.FSS.Outbound.Assignments@us.af.mil
- Retirements / Separations: 811FSS.Retirements.Separations@us.af.mil
- Promotions: 811.fss.promotions@us.af.mil
- Force Management
- First Sergeant:
- Temporary Location: Alternating between JBAB & Pentagon
- Contact: 202-553-8881 or 202-380-2153
- Military & Family Life Counseling:
- Temporary Location: Telework
- Contact: 571-395-0408 or 571-395-0514 please leave a message with name and phone number
- Military & Family Readiness Center:
- Temporary Location: Telework
- Contact: 811.fss.pentagon.mfrc@us.af.mil
- Readiness:
- Temporary Location: Military & Family Readiness Offices
- Contact: 811.FSS.Readiness@us.af.mil